Tour Tips

How large are the tour groups?

Most of our public retail tours are less than 50 people. We want to ensure a positive tour experience and we find that manageable group sizes help to facilitate this. Really it depends on the tour design. Some tours work great with larger groups or we'll send multiple tour directors to ensure a high-touch level of service. Other tours may be limited to a small group.

When should I book my tour?

The sooner the better! Tours fill up and we wouldn't want you to miss out. We're happy to secure spaces on tours with deposits with balances charged closer to travel (usually 30 - 60 days prior for overnight tours). Reservations will not be confirmed without payment. For day tours, payment is due at time of reservation. For overnight tours, a deposit is required at time of reservation.

I have a group that wants to travel together. What should I do?

Give us a call or send us an email. There are several options. We can book all of you on a public tour, book your desires dates for an existing itinerary or customize an itinerary just for you and your group. 

What should I wear on my tour?

Dress according to the activity, as well as the weather. Most tours call for good walking shoes. A watch comes in handy so that you meet back up with the group if you choose to depart on some free time. Umbrellas, sunscreen, sunglasses, hats, scarfs or wraps are all excellent weather ready attire.

What should I bring on my tour?

Don’t forget your camera to capture memories!

You may want to bring some cash for tips and shopping.

Most of our motor coaches experiences will come equipped with WiFi and convenient charging stations for your electronic devices.

How early should I arrive?

We’ll let you know the pick-up location, the tour departure time and we’ll also recommended an arrival time which can be anywhere from 30 to 15 minutes prior to departure depending on the group size and check-in protocol.

What if my “group” is small… just me and my friends?

We can customize tours for intimate group size, too. Instead of a 56-passenger motor coach, you would likely be in a mini bus, a sprinter, or even a sedan for an independent chauffeured night out on the town. We’re here to help plan and implement on the experience regardless of size. Some tours will have limitations and minimums, but in most instances, you’re only looking at a variation in cost.

How is a tour different from traveling on my own?

We’ve taken care of the planning, the prep, the rate negotiations and reservations, but that’s all behind the scenes. The real difference is in the travel experience itself.

Our tour experiences are curated, meaning we’ve carefully selected and arranged all the components of the tour. From thinking through time tables to making restaurant reservations.

Whether you’re a private group of 10 or an individual among a group of 50, you’re accompanied by like-interest travelers, you’re under the guidance of a professional tour director and your transported by a chauffeur. And these are only a start to the perks of touring in style with Premier.

What is a tour director?

It’s like traveling with a concierge who knows the insider tips, the history, the hidden gems, and he/she is ready to make your tour a memorable and fun experience. Even with how much you’ll hear from your tour director, they are often working twice as much behind the scenes taking care of all the details so you don’t have to.

What if I need to cancel my tour?

Sometimes the unexpected happens and plans need to change. We recommend purchasing travelers insurance especially for longer and larger tour purchases. Each tour includes cancellation policy details and the policy varies by tour based on supplier deadlines and deposits. *Itineraries may have non-refundable pre-purchased tickets. In this case, it will be noted on your tour details.

What if my tour is changed?

We may provide a smaller or larger vehicle based on changes in group size. If a planned activity, excursion or hotel is no longer available we will make every effort to replace this with a similar offering of equal or greater value. Some excursions are weather dependent in which case we may rearrange the tour itinerary and move an activity to another day rather than replace.

What if my tour is cancelled?

We strive to cancel as few tours as possible, but this is something we reserve the right to do and in the event this occurs we would issue a full refund.

What if I have a special request?

Please let us know the details of your special/accessibility requests (e.g. Roll away beds, late check in, accessible bathroom, fruit basket, singing happy birthday, food allergies, etc). Special/accessibility requests are not guaranteed and may incur additional charges.

What if I have limited mobility?

Tours are rated from moderate ♥ to strenuous ♥♥♥. Please contact us if you have any concerns regarding mobility. We work very hard to accommodate travelers whenever possible.

Are there expenses in addition to tour cost?

Your tour cost includes most meals. Many itineraries have free time where travelers purchase their own meals. Optional excursions with additional costs will be noted on itineraries.

Gratuity and/or tips for Tour Directors and Local Guides are always appreciated and not included in the tour package.